Subscription Terms and Conditions
1 Application of Terms to Subscriptions
1.1 These Terms are between you and Sasha’s Fine Foods Pte Ltd and apply to you
when you subscribe to any product(s). Note that your use of the subscription service
1.2 By subscribing to any products, you accept these terms, conditions, limitations and
2 Purchase of Subscription
2.1 Eligible Goods: Subscription is limited to Goods that have an option to select
frequency of delivery. When subscribed Goods are temporarily out of stock or
unavailable for your selected delivery date, we will contact you to arrange a suitable
replacement or a refund.
2.2 Price: Price of the subscribed product(s) depends on the price of goods on the day of
2.3 Payment: Payment for the first subscription is charged once we accept your order.
The 2nd subscription order will be charged automatically to your credit card 3 days
before the 2nd delivery date. The charging interval is every 14 days. We will send a
payment confirmation email when your order is charged. If the payment cannot be
processed due to any reason, the delivery will be suspended. We will contact you for
a valid payment method.
2.4 Changes: Should you wish to add extra items to subscription delivery, please contact
our customer service at firstname.lastname@example.org. If you wish to skip the
delivery, please contact our customer service on the same email before the order is
charged. Once payment has been made, the delivery cannot be changed.
2.5 Frequency: Your subscription will start when we confirm your payment and will
automatically create a new order according to the frequency you selected until the
subscription is cancelled. The frequency of delivery is every 14 days.
2.6 Delivery: The first order will be delivered on your chosen delivery date. The next order
will continue to be delivered every 14 days on the day of the week you selected. We
will send a delivery confirmation email on the delivery date.
3.1 You may cancel your subscription on the website in the account management section. Alternatively you can contact our customer service team by phone or email. Once the order is charged, it cannot be cancelled. We reserve the right to terminate your subscription at
any time without notice. If we do so, you will only be charged for orders that have
been delivered to you.